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Tuesday, October 21, 2008

Revealing. Is this common? Pinching email space to save pennies.

An anonymous contributor to the Infoworld Off The Record column tells a woeful tale about his experience in the IT department for an insurance company. Seems the IT Director was being a little too cost conscious and removing Exchange log files to save disk space, rather than upgrade the server storage, or implement an archiving service.

Healthy log files are critical to Exchange stability, so deleting them is putting the whole server at risk. And not to mention the reduced productivity for the user that is forced to scrutinize every message in their mailbox to decide what to keep and what to discard.

Seems a little too "penny-wise pound foolish" and I hope for the sake of the insurance company a more rational approach is applied to email server management.

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