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Saturday, October 25, 2008

New OEM partner for Sonian Hosted Email Archiving: Mailtrust

We have some exciting news to tell you about. Mailtrust is our latest OEM partner and we are thrilled to be working with Pat and Bill and the entire team in Blacksburg, VA.
Sonian technology will be powering their new hosted email archiving service. Watch the announcement video here.

Friday, October 24, 2008

More goodness in the cloud - EC2 SLA, Windows support

Amazon continues to demonstrate technical leadership with their cloud compute infrastructure. EC2 is now offering native Windows support, a fantastic SLA and more controls for increased enterprise adoption. Congratulations to the team at Amazon Web Services. Sonian, and our customers, reap the benefits of your hard work for our hosted email archiving service.

Wednesday, October 22, 2008

What's the difference between backup and archive? Search!

Don't confuse your backup system for an email archive. Relying on backup as a way to quickly search email records can be a costly mistake.

Backup is all about quickly recovering a file or a damaged server.

Archive is about search, finding the "needle in the hay stack" quickly.

Two very different needs and therefore different solutions are needed. Implement a cloud compute based hosted email archive solution to get the best ROI for your IT budget.

From the CMS Watch article:

For the record: a back-up is designed to manage short-term risk and provide a facility for disaster recovery. An archive, on the other hand, is designed to help manage long-term risk, ensuring that historical data can be accessed and remains authentic either for the business user or even an auditor or lawyer.

Tuesday, October 21, 2008

Revealing. Is this common? Pinching email space to save pennies.

An anonymous contributor to the Infoworld Off The Record column tells a woeful tale about his experience in the IT department for an insurance company. Seems the IT Director was being a little too cost conscious and removing Exchange log files to save disk space, rather than upgrade the server storage, or implement an archiving service.

Healthy log files are critical to Exchange stability, so deleting them is putting the whole server at risk. And not to mention the reduced productivity for the user that is forced to scrutinize every message in their mailbox to decide what to keep and what to discard.

Seems a little too "penny-wise pound foolish" and I hope for the sake of the insurance company a more rational approach is applied to email server management.

Monday, October 20, 2008

There otta be a law.... $15 million for Email Discovery in Alaska

MSNBC is reporting the estimated cost to recover email records for various investigations could cost Alaska tax payers upwards of fifteen million dollars. Here's the math (from the MSNBC report:)

How did the cost reach $15 million? Let's look at a typical request. When the Associated Press asked for all state e-mails sent to the governor's husband, Todd Palin, her office said it would take up to six hours of a programmer's time to assemble the e-mail of just a single state employee, then another two hours for "security" checks, and finally five hours to search the e-mail for whatever word or topic the requestor is seeking. At $73.87 an hour, that's $960.31 for a single e-mail account. And there are 16,000 full-time state employees. The cost quoted to the AP: $15,364,960.
A proactive, self-service hosted email archive service could deliver the same results for a quadruple fraction of the estimated costs cited above.

Monday, October 13, 2008

IT role with compliance is about to get interesting

The world-wide financial systems' near-collapse will certainly spur new legislation requiring more oversight and reporting about transactions and relationships between the different financial sectors. There will also likely be an uptick in lawsuits and investigations, and a need to know "who said what when" to figure out the truth trail. This is when an email archiving solution can provide actionable intelligence.

Electronic records management systems, email archiving and e-discovery systems will need to step up to the plate and deliver results without undue burden on IT budgets or department man-power time.

Sonian is here to do our part. Scalable, reliable, secure, and most importantly, affordable email archiving for all.

Thursday, October 2, 2008

Email is still consuming the most storage

Peter Schilling, Director of IT at Amherst College, posted a great summary of interesting facts about the colleges' IT infrastructure.

A key finding is the volume of email data is increasing, and that 95% of the storage footprint is consumed by attachments. A great archiving solution can help with attachment management.

Thanks to Peter for sharing this interesting information.

  • Average number of emails received per day: 180,000.
  • Percentage of email that arrives on campus that is spam: 94%.
  • Percentage of storage space taken up by email, a system designed to send brief text messages, that is actually taken up the files attached to the emails: 95%.
  • Ratio of the storage required for email and attachments for just the year 2007 to that of all of the preceding 5 years together: 1 to 1.

Wednesday, October 1, 2008

Can you trust "free" services for critical infrastructure?

Free services are good, right? Well maybe....

The consumer space is full of free web services that manage your email, photos and blogs. And the free services are supported by advertising revenue on the back end data assets.

But is the enterprise going to embrace a free service to help with critical archiving or disaster recovery needs? Customers thinking about using a free service for infrastructure need to be wary of the vendors commitment to the service.

Free may seem appealing, but think about the long-term viability of a company that hopes to monetize at some point in the future. They may not make it.