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Monday, August 4, 2008

Great resource: Email "true cost" ROI calculator

Calculating the true cost of operating an email system is an elusive art. Beyond direct software license and hardware expense is a grey area of storage, networking, bandwidth and staffing that all need to be apportioned to messaging costs.

In addition, employee hours spent managing (reading, sending, searching and organizing) their individual inboxes is estimated to increase from from 2.5 hours a day to 3 hours a day in the next two years. provides a link to a email ROI cost estimator available from the Association for Image and Information Management (AIIM). AIIM released this "email return-on-investment (ROI) calculator tool" for CIOs and IT directors to help analyze true total cost of ownership for more accurate budgeting and planning purposes.

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