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Friday, August 22, 2008

Forrester offers practical advice on email archiving

Forrester Research analyst Jo Maitland told Forrester clients in a teleconference titled “Email Archiving Mistakes to Avoid” to keep things simple in their selection of a product and setting of policies.

The summary is:

  • Backup systems are not archiving systems
  • Do not use archive systems that offer stubbing. This only leads to more trouble "down the road"
  • Web-based interfaces are the best way to access the archive
  • Procedure to recover a message should be simple
  • Don't go crazy with complicated "nirvana" policies

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