The blog is moving to our new website. Read all the latest news at Sonian Blog.

Thursday, May 22, 2008

Is Twitter's popularity rising due to email's failings?

Newsweek says "Suddenly, it seems as though all the world's a-twitter." That seems true these days, at least in the "web 2.0" tech sector. And as the micro-blogging service that asks a simple question "what are you doing" gets more popular, the quality of service is waning to the point the fervent users are demanding action and accountability for a free service they have become dependent on using for their micro-casting life-stream-updates.

One reason for sure that folks are gravitating to Twitter is the service is easy to use and universally accessible on the web and mobile devices. This reminds me of another "service" that is on the web and mobile devices: email. But email has become compromised with spam and junk that makes the mailbox a scary place.

Twitter's success reminds of Blackberry's early days in financial services and how the device forever changed the way people could have access to their email and remain in contact with their colleagues via email.

Is our collective email experience becoming so much less desirable that other services like Twitter will take hold and displace the traditional inbox? To be continued.....

Sorry Judge, It had no "Administrative Value" to ME

Throughout the United States, state and local governments are reassessing and restating (hopefully) their email archiving and retention policies due to the recent lawsuit filed by the North Carolina Press Association and several other news agencies against Governor Mike Easley and the North Carolina Department of Cultural Resources, the state agency in charge of record retention.

The lawsuit alleges the destruction of email records sent to and from the Governor's office in what appears to be a blatant disregard for the State's Open Records laws. As more is learned of the policies set forth by the Department of Cultural Resources a new excuse maybe developing for law breakers and cheating spouses around the country..."it had no administrative value".

"Officer, I robbed that bank because I thought the money had no 'administrative value' to the bank any more."

"Honey, pay no attention to the lipstick on my collar, it has no 'administrative value' to you."

All joking aside, governments will need to modify their vague 'administrative value' email retention and archiving policies. Perhaps they can look to businesses in highly regulated fields like finance and energy who have been actively archiving emails at the enterprise level for many years. These organizations have had an easier to remember (and much less arbitrary) policy that also goes by two words: Keep everything!

Thursday, May 15, 2008

New survey reveals IT is concerned about prserving emails for litigation

A new survey by Surety LLC revealed that more than 80 percent of respondents are concerned about their ability to authenticate email records and attachments and more than 50 percent of respondents remain unclear on new regulations and legal expectations related to. Read the full report here.

Historically the cost and complexity of installed and old-style hosted email archiving solutions was the greatest barrier to getting compliance under control. IT now has new options for easier and less expensive hosted email archiving. IT should not be burdened by email compliance and storage management anymore.

Wednesday, May 14, 2008

Big Win for SaaS: Workday sells 200k seats to single company

On-demand software startup Workday has landed the largest known SaaS deal to provide an electronics company with a human-capital management software service for 200,000 employees.

It's the strongest proof yet that large companies have started to embrace the software-as-a-service delivery model.

The company is Flextronics, a $28 billion electronics manufacturer. CIO David Smoley says "HR should be simple. When you look at the usability of Workday it's a natural compared with traditional vendors that make it incredibly complex to implement and make changes."

What Workday does for HR software, Sonian does for hosted archiving: Simple, Secure, Affordable. One click and you're done.

Thursday, May 8, 2008

You SHOULD save all your email

This just in: A new report from the Society of Information Management's Advanced Practices Council says companies should be as careful in considering what information they discard as they do about what they keep.

The new report, "Information Lifecycle Management Concepts, Practices and Values," is the result of a year-long research project looking at the information retention practices and policies of organizations in many industries. The results are based on an online survey of 345 IT and storage managers, as well as interviews with executives and IT professionals who participated in 15 case studies.

one of those key findings is it's as important to figure out what data you can throw out as it is to decide what to store indefinitely.

The study found that the majority of companies examined had "inconsistent and incompatible" policies [...] so that results in most companies being inclined to hold on to increasing volumes of data for much longer periods than ever before -- and that volume of information that's retained will only get bigger, he says.

Organizations now have unprecedented access to hosted archive services that support storing all data in a cost-effective manner. This capability removes the burden of defining policies to try to limit what information is saved. Save it all now, and then decide later what to discard.